For the past few days i was noticing a slower speed on my DSL. At first LinkDotNet’s customer service department was trying to convince me that it was only because of the shared connection, and i would not get lower than 30Kbytes per second. I had almost made my mind to move to PTCL 😀 and said okay, good bye! While browsing through modem’s control panel, i eventually noticed the incorrect connection information! it was written 532/128 instead of 1051/285 (LDN values for 512kbps and 1mpbs), called them back, waited for 10 minutes to catch a representative, and got it resolved within next 5 minutes 🙂
Moral of the story: Do not trust PTCL, LinkDotNet, or any other company. They would fool you up any time! Keep an eye on every thing you are paying for.